3 edition of **service equation** found in the catalog.

service equation

Jack J. Hoffman

- 58 Want to read
- 36 Currently reading

Published
**1991**
by Summit Mountain Publications in Wheatridge, CO
.

Written in English

- Service industries -- Management.,
- Customer services -- Management.

**Edition Notes**

Includes bibliographical references (p. [265]-269).

Statement | by Jack J. Hoffman, with Dan Johnson. |

Contributions | Johnson, Dan. |

Classifications | |
---|---|

LC Classifications | HD9980.5 .H64 1991 |

The Physical Object | |

Pagination | viii, 269 p. : |

Number of Pages | 269 |

ID Numbers | |

Open Library | OL1894751M |

ISBN 10 | 0962721034 |

LC Control Number | 90071132 |

OCLC/WorldCa | 28030953 |

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